At some point, your organization will almost certainly receive the equivalent of the “3:00 a.m. call.” It may not literally come in the middle of the night, but it will arrive with urgency. A trusted employee is suspected of diverting funds. A prominent volunteer leader faces allegations that reflect on the society. A congressional committee sends an inquiry letter. A lawsuit is filed. A federal grant is canceled. A reporter calls, seeking comment on concerns circulating within your field.
None of this is surprising to you; what matters is whether your organization is prepared to respond rather than react.








